All Systems Operational

About This Site

We are committed to providing a reliable and transparent service. This page gives you a real-time view of our system's health and uptime.

In the event of a service disruption, we will post frequent updates here to keep you informed. If you are experiencing an issue not listed on this page, please contact our support team https://tinymobilerobots.com/contact/technical-support/.

Uptime over the past 90 days. View historical uptime.
SIM & Mobile Network Operational
90 days ago
99.41 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
99.8 % uptime
Today
Australia & New Zealand Operational
90 days ago
97.85 % uptime
Today
Rest of World Operational
90 days ago
100.0 % uptime
Today
RTK Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Australia & New Zealand Operational
90 days ago
100.0 % uptime
Today
Rest of World Operational
90 days ago
100.0 % uptime
Today
Ionosphere Operational
90 days ago
100.0 % uptime
Today
Europe - Nordics Operational
90 days ago
100.0 % uptime
Today
Europe - Western Operational
90 days ago
100.0 % uptime
Today
Europe - Central Operational
90 days ago
100.0 % uptime
Today
Europe - Eastern Operational
90 days ago
100.0 % uptime
Today
Europe - Southern Operational
90 days ago
100.0 % uptime
Today
North America - Canada Operational
90 days ago
100.0 % uptime
Today
North America - United States Operational
90 days ago
100.0 % uptime
Today
Asia - Middle East Operational
90 days ago
100.0 % uptime
Today
Asia - East Operational
90 days ago
100.0 % uptime
Today
Oceania - Australia & New Zealand Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Server Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
Update Server Operational
90 days ago
100.0 % uptime
Today
Background Map Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Phone Lines Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Knowledge Center Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 13, 2026

No incidents reported today.

Mar 12, 2026
Cellular Connectivity Issues
Resolved - We are closing this incident as we have observed full service restoration across the Telstra and Vodafone networks in Australia. With these networks fully operational, core connectivity has returned to normal for the vast majority of our users.

Connections on the Optus network are still fluctuating. Our team will continue to work directly with our cellular provider to restore robust access to Optus, but we are closing this global incident alert as primary services have recovered.

If your device typically connects to Optus, you can bypass any remaining issues by manually forcing your device to connect to Telstra or Vodafone instead.

Guide for changing network operator: https://help.tinylinemarker.com/hc/en-us/articles/20339737526301-How-Do-I-Change-Network-Operator

We sincerely apologize for the impact this outage had on your operations and greatly appreciate your patience as we worked to resolve it.
Mar 12, 12:12 CET
Monitoring - Observing Restored Service in Australia:

We are seeing positive signs of recovery for cellular service in Australia. We are actively observing stable connections returning on both the Vodafone and Telstra networks.

Connections on the Optus network are improving but are not yet 100% reliable.

If your device is still struggling to connect, we recommend temporarily changing your network operator to Vodafone or Telstra.
Guide for changing network operator: https://help.tinylinemarker.com/hc/en-us/articles/20339737526301-How-Do-I-Change-Network-Operator

We will continue monitoring the situation until we observe full stability across all networks before resolving this incident.
Mar 9, 22:35 CET
Update - -
Mar 8, 16:57 CET
Update - Our team remains in close contact with our cellular network data provider to resolve the ongoing connectivity issues in Australia. While they work to restore full service across all local networks, we want to provide you with the best available methods to keep your operations running today.

1. Primary Recommendation: Wi-Fi / Hotspot
Using a nearby local Wi-Fi network or a mobile phone hotspot is currently the most reliable way to connect. Please note that an active internet connection on your tablet is required if you need to create new pitches. You can find our hotspot guide here: https://help.tinylinemarker.com/hc/en-us/articles/21998778201117-How-Do-I-Use-My-Phone-As-Hotspot

2. Offline Operations
If you only need to mark existing fields, you can operate the tablet offline. Simply ensure the tablet remains within Bluetooth range of the robot.

3. Manual Network Selection (Robots)
We are seeing restored stability on robots when manually forcing them to connect to specific 4G networks. To do this:
- Open the app and navigate to Settings > Internet.
- Select Search for Operators (or Change Operator).
- Select either "vodaphone AU" or "Telstra Mobile - 4G".
- Guide for changing network operator: https://help.tinylinemarker.com/hc/en-us/articles/20339737526301-How-Do-I-Change-Network-Operator

4. Manual Network Selection (Tablets)
Cellular connections on tablets remain largely unconfirmed, but you may have success by manually selecting a network:
- Go to your tablet's Settings > Connections > Mobile networks > Network operators.
- Disable "Select automatically" to force a search.
- Choose "vodaphone AU".

We sincerely apologize that we can only provide this limited level of service at this time. We are treating this with the highest priority and will share another update as soon as the provider restores full network functionality.
Mar 8, 16:39 CET
Identified - Our cellular partner has identified the root cause of the ongoing outage in Australia. A network update deployed Wednesday evening (DK time) / Thursday morning (Australian time) was not implemented by local Australian network operators, impacting 2G/3G data connections. 4G networks remain unaffected.

Vodaphone has just applied the necessary changes, and we are seeing service begin to restore on that network. We are awaiting the remaining networks to do the same. In the meantime, we are testing a "4G-only" configuration to bypass the issue on all networks. You do not need to do anything.

Workaround: You can still use your phone as a hotspot: https://help.tinylinemarker.com/hc/en-us/articles/21998778201117-How-Do-I-Use-My-Phone-As-Hotspot.
Mar 6, 17:09 CET
Update - We are continuing to investigate a major connectivity outage affecting devices in Australia. Our technical teams are working to identify the cause of the disruption.

To help you stay operational during this window, we recommend following our knowledge base article to use a mobile hotspot for your robot and tablet:
🔗 https://help.tinylinemarker.com/hc/en-us/articles/21998778201117-How-Do-I-Use-My-Phone-As-Hotspot
Mar 5, 22:52 CET
Update - We are continuing to investigate a major connectivity outage affecting devices in Australia. At this time, services in North America appear to have stabilized, and we are not seeing further reports of issues in that region. Our team is focused on identifying the cause of the ongoing disruption in Australia.
Mar 5, 22:14 CET
Investigating - We are currently investigating reports of cellular connectivity issues affecting robots and tablets in North America and Australia. Some users may experience difficulty connecting to the internet or our servers. We will provide an update as soon as more information is available.
Mar 4, 21:59 CET
Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026
Mar 8, 2026
Mar 7, 2026

No incidents reported.

Mar 6, 2026
Mar 5, 2026
Mar 4, 2026
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

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